Refund policy

**Refund and Exchange Policy**

Thank you for choosing J'adore Cosmetics. We are committed to providing you with exceptional products and service. Please take a moment to review our refund and exchange policy:

1. **No Refund Policy:**
We do not offer refunds on purchases. All sales are final.

2. **Exchange Only for Damaged Items:**
We understand that unforeseen circumstances may arise during shipping. In the event that you receive a damaged item, we will gladly exchange it for you. Please follow our exchange process outlined below.

- **Exchange Process:**
- Contact our customer service team within 3 days of receiving the damaged item.
- Provide details and images of the damaged product.
- Our team will guide you through the exchange procedure, which may include returning the damaged item.

- **Contact Information:**
- Email: jadore_cosmetics@hotmail.com

Please note that any exchanges are subject to our assessment and approval.

We appreciate your understanding of our policy, and we are here to assist you with any concerns or inquiries. Your satisfaction is our priority.

Thank you for choosing J'adore Cosmetics.

www.jadorebahamas.com